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Customer
Service
We want
to provide you with the best service possible. If you have any questions
please
email us
with any questions you have and we will answer them as quickly as possible.
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Content
Contact US
Mailing Address only:
Bronnleyusa.com Eastern Standard Time Zone:
2208
Towncreek Church Rd Hours: Monday - Friday
Dahlonega GA 30533
10:00 am to 5:00 pm
Phone: 1-800-611-8896
Fax: 1-866-864-6253
Email:
sales@bronnleyusa.com
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Sales Tax
Georgia residents will have 7% sales tax
added to their order for sales tax
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Back orders
We try to keep all items in stock, but
sometimes we may run out of an item or the actual count may vary from our
computer count. If this should happen, the item will be canceled and a
refund for the product that was unable to ship will be refunded back to the
customers account.
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Return Policy
Should you receive your product damaged,
please
contact us as soon
as possible. We will direct you on what we want you to do with the damaged
item and how to return it to us.
If you order an item that you are not happy
with, please
contact us on how
to return it back for a refund. Bronnleyusa.com will only refund the
amount of the product. Shipping charges are non-refundable.
bronnleyusa.com are not
responsible for return shipping charges, unless return is due to damage.
Our Data
Base Policy
A customer will remain in our data base for two years from
date of last order, unless we are asked to remove name and address.
Bronnleyusa.com does not sell our data base or lend it out. We do
not give out telephone numbers or any personal information of our customers.
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Payment Methods
 
Charges on your credit card will appear under
"BLM Gifts through PayPal".
During check out you will be asked for the
CVC number on your card. This is requested as an additional security
measure. Orders placed by phone will also be asked for this number.
International Orders: Orders placed to ship outside the US
will have a verification process to insure the card does belong to the
person placing the order. When placing order, be sure that the credit card
number and the correct billing address is entered.
CVC
Locations on Visa, Mastercard and American Express
Privacy and
Security
At Bronnleyusa.com, your privacy is of the up
most importance to us.
Bronnleyusa.com uses a secure shopping
cart program.
It is our policy to handle your credit card
information and personal data with the highest standards of safety, security
features, and confidentiality.
We will not sell or exchange any of your
personal information with third parties. We will keep confidential any
information entered during ordering and registration.
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bronnleyusa.com is a division of Royal Appointments and all charges on
credit card will appear as Royal Appointments when orders are placed over
the phone and BLM Gifts if placed through PayPal. |
